Orders placed on Sundays or public holidays will be processed on the next working day.
Delivery Timeline
Estimated delivery time:
Metro Cities: 2–5 business days
Other Cities & Towns: 3–7 business days
Remote Locations: 5–10 business days
Delivery timelines may vary during festivals, sales, or unforeseen circumstances.
Shipping Charges
Shipping charges (if applicable) are displayed during checkout.
Free shipping may be offered during promotional campaigns.
Order Tracking
Once your order is shipped, you will receive a tracking number via Email, SMS, or WhatsApp.
Delivery Attempts
Courier partners generally make multiple delivery attempts. If the customer is unavailable, the package may be returned to us.
Incorrect Address
Customers are responsible for providing accurate shipping details. We are not responsible for delays or failed deliveries due to incorrect addresses or contact information.
Lost or Delayed Shipments
If your shipment is delayed beyond the expected timeline, please contact us. We will coordinate with the courier partner to resolve the issue.
Damaged Package
If the outer package appears damaged upon delivery:
Record a complete opening video.
Contact us within 48 hours with the unboxing video and photos.
Claims submitted without a complete unboxing video may not be accepted.
